Privacy Policy

Last updated: July 2026

1. Introduction

Vylex Web ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website web.vylex.co.za or engage our services.

This policy is compliant with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We may collect the following types of personal information:

  • Contact information: Name, email address, phone number, and company name — provided when you submit a contact form or enquiry.
  • Project information: Details about your project requirements, budget, and timeline — shared during the quoting process.
  • Usage data: Anonymous analytics data such as pages visited, time spent on site, browser type, and device type — collected via Google Analytics.
  • Cookies: Small data files stored on your device to improve site performance and your browsing experience.

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide project quotes
  • Deliver and manage our web development services
  • Communicate with you about your project, updates, and support
  • Improve our website and services through analytics
  • Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Service providers: Third-party tools we use to operate our business (e.g., Web3Forms for form submissions, Google Analytics for website analytics, hosting providers).
  • Legal authorities: When required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights Under POPIA

As a South African data subject, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw consent at any time

To exercise any of these rights, please contact us at info@vylex.co.za.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: